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KitchenOpsby Simpson Software
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ACCOUNT & DATA

Delete your KitchenOps account.

You can request deletion of your KitchenOps account and the personal data associated with it, even if you no longer have access to the app.

KitchenOps by Simpson SoftwareSupport: hello@kitchenops.co.uk

Request account deletion

Email us from the address connected to your KitchenOps account and use the subject KitchenOps account deletion request.

Include the business or workspace name where possible so we can identify the correct account.

What will be deleted

Once the request has been verified and approved, we will delete or anonymise personal data associated with the account as appropriate. This can include:

  • Your KitchenOps user account and authentication record.
  • Your name, email address, role and user profile information.
  • Personal settings and account preferences.
  • Business/workspace data where you are authorised to request deletion of the whole workspace.

Business and team accounts

KitchenOps is designed for hospitality businesses and may contain operational records shared by several authorised users. If you are a team member rather than the business owner or authorised administrator, deleting your personal account does not necessarily delete the business's operational records.

Where appropriate, your personal identifiers will be removed or anonymised while records that belong to the business may remain available to authorised business users.

Information we may retain

We may retain limited information after an account deletion where this is reasonably necessary for legal, accounting, fraud-prevention, security, dispute-resolution or regulatory purposes. Any retained information is kept only for the period required for that purpose.

What happens next

We will acknowledge your request and may ask for information needed to verify your identity or authority. After verification, we will process the deletion within a reasonable period and confirm when the request has been completed or explain if particular information must be retained.